FAQ

What do you mean by 100% waterproof?
Please click here (opens in a new tab)

 

How do I return an item for a swap or refund?
Please click here.

 

How can I make a warranty claim?
Please click here.

 

Will I really hear through the case?
Yes, you should be able to use your phone or radio handset normally inside an Aquapac. There is very little loss of volume, since sound waves travel straight through the plastic. If you’d like to see a sound recordist demonstrating the use of an Audio Recorder inside an Aquapac, click here (opens in a new tab).

 

Will I really get good photos?
Absolutely! For tips and advice on how to get the best results click on the Additional Information tab on the product you’re thinking of buying. Not every shot you take is going to be perfect, but if you want to see more examples check out this Flickr pool (opens in a new tab) which is full of shots uploaded by our customers. We hope to see you adding your own photos there soon!

What can I do if you’re out of stock?
Let us know your interest and we’ll drop you a line as soon as it’s back in stock. Don’t forget to tell us exactly which item it is that you’re after!