To request a return or refund please email us at firstname.lastname@example.org with the product you would like to return, your reason for return, as well as your order number.
Unless you received the wrong product due to a packing error on our end, return shipping fees are your responsibility. When the product arrives at our warehouse in saleable condition we will issue a full refund.
Our return shipping address is as follows:
15 Capella Court, Unit 118
Nepean, ON K2E 7X1
If you purchased an Aquapac product from a retailer in Canada, please return the item to the business you originally purchased it from.